Rob Jones

Senior Vice President, Growth & Customer Experience

What does delightfully simple insurance look like to you?
For me, life is busy and complicated, and I'm looking for an insurance partner that delivers what I need - nothing more, nothing less. Get to know me, and you won't need to use hidden costs, crazy promotions, or unnecessary tricks. I'm willing to pay a premium if you can deliver insurance on my terms: a digital experience with the fewest number of clicks, products that do what you say they will, and simply pay my claims.
How is your team focused on simplifying the policyholder experience?
The team at Sandbox is looking to breathe some life into a complex industry using a "less is more" philosophy. Our sweet spot lies in the fact that we aim to nail the fundamentals and sweat the details, so you don't have to. We're striving to deliver on a customer-focused journey where our products hit the mark for you as a person, our service keeps you coming back, and you choose us to protect your family, friends, and communities.
What excites you for the future?
Inspired by a relentless drive to achieve insurance simplicity, Sandbox is becoming a collaborative space for innovators to experiment beyond traditional boundaries. We understand life knocks us down, but our team promises to work with you to build you back up in creative ways. We are delighted to open our sandbox to innovators across the prairies, and we invite you to connect with us. Can't get to us, send us your idea, and we'll come to you. It's not about being perfect, but it's time we come together to deliver delightfully simple insurance one idea at a time.