Your Insurance, Your Way: Sandbox Launches New Self-Service Hub

Manage your policies, claims, and payments anytime — all in one convenient place.

We’ve rolled out a new online Service Hub designed to make managing your insurance faster, simpler, and more convenient. Whether you’re making a payment, submitting a claim, or accessing your policy documents, the Hub gives you the power to take control — anytime, anywhere. 

What You Can Do in the Hub 

The Service Hub brings all the essentials together in one easy-to-use space: 

Feature 

Make secure payments 

Download and send documents 


Policy details and wordings 


Make a claim, track open claims, and view claims history 

How it helps you 

Quick, easy, and no waiting on hold 

No more waiting for snail mail and filing papers 

You have everything you need to understand your coverage 

Stay informed on claims progress, anytime 

5 star review on a computer

Why It Matters 

The Service Hub is designed to save you time, reduce back-and-forth, and give you control over your insurance documents — on your schedule. It’s intuitive, convenient, and simple. 

This launch isn’t just about new technology; it’s about how we show up for customers. As Brad Kraft, Manager of Customer Experience at Sandbox, explains:

Customers are key to our success, and the launch of our new Self-Service Hub is one way we’re keeping customer experience a top priority. By giving people the ability to easily access their policy details and manage their insurance online, we’re making things simpler and more convenient; and this is just the beginning of more improvements to come.

The Service Hub marks an important step in Sandbox’s commitment to building tools that actually fit the way people live today. Insurance shouldn’t feel like a chore — it should be as straightforward as paying a bill online or checking a delivery status. With this launch, we’re moving closer to that reality.

Make a payment in the Service Hub

📞 Need Help? We Got You.

If you have questions or need support while exploring the Hub, our Customer Care Team is ready to help: 

Get Started Today 

Sign up at the top of this page with your existing policy number, full name and email, and see how simple insurance can be!